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About the Sacoor Loyalty Program
The Sacoor Loyalty Program is the loyalty program of Sacoor Brothers, Sacoor Kids and Sacoor One, launched in 1991.
Program membership provides access to unique advantages in all participating stores worldwide.
Our loyalty program is free to join and is designed to make your shopping experience with us even more pleasureable. Membership gives you the chance to earn Tier Points with Sacoor Brothers and all participating boutiques and also enhances your shopping experience with services that make every visit to our stores more rewarding.
Reasons to Join
The Sacoor Loyalty Program allows you to win Points with every purchase you make in all our participating stores. The more Points you earn, the more benefits you can enjoy.
Accepted in Several places
Whether in Lisbon, London or Belgium, you will always be recognized as a Sacoor Club member.
Tier Benefits
There are lots of things to look forward to in every tier, from discounts to our suit care benefit, and Birthday Gift.
Tier Benefits
Our club has three rewarding tiers, starting with Silver and progressing through Gold to Platinum.
SACOOR CLUB SILVER MEMBERS
Exclusive Tier Benefit
- Sacoor Club discount: 10% **
- Birthday discount: 50%** discount on the value of your purchases from the original price throughout birthday week.
- Happy Days
- Tailoring Service
- Special Promotion
SACOOR CLUB GOLD MEMBERS
Exclusive Tier Benefit
- Sacoor Club discount: 20% **
- Birthday discount & gift: 50% ** discount on the value of your purchases from the original price throughout birthday week and a shirt/polo piquet of your choice (to be redeemed in a Sacoor Brothers/Outlet/ONE physical store)
- Free Suit Care *
- Happy Days
- Tailoring Service
- Special Promotions
- Sacoor Atelier *
- Event Invitations
- Early Reservations for Special Sales
- Partnerships
SACOOR CLUB PLATINUM MEMBERS
Exclusive Tier Benefit
- Sacoor Club discount: 30% **
- Birthday discount & gift: 50% ** discount on the value of your purchases from the original price throughout birthday week and a free suit of your choice (to be redeemed in a Sacoor Brothers/Outlet/ONE physical store)
- Free Suit Care *
- Happy Days
- Tailoring Service
- Special Promotions
- Sacoor Atelier *
- Event Invitations
- Early Reservations for Special Sales
- Partnerships
* Only available in certain locations
** Not combinable with existing offers, promotions or discounts
Club Rules
01. THE CLUB
What is the Sacoor Loyalty Program?
The Sacoor Loyalty Program is the loyalty program of Sacoor Brothers, Sacoor Outlet, Sacoor Kids and Sacoor One, launched in 1991. Program membership provides access to unique advantages in all participating stores worldwide. Whether you are in Lisbon, London or Belgium, you will always be recognized as a Sacoor Club member with corresponding benefits.Our loyalty program is free to join and will make your shopping experience with us even more pleasurable. Membership gives you the chance to enhance your shopping experience with services that make every visit to our stores more rewarding.
How do I become a Sacoor Loyalty Program member?
To become a Sacoor Loyalty Program member please visit our website – www.sacoorbrothers.com – and signup to create your account and join the Sacoor Club by accepting the terms and conditions. Alternatively, any of our staff members in any of our stores will be able to assist you with this. When you join online, your account is activated automatically as soon as you complete the enrollment process.
Once I’ve become a member, do I get a membership card?
The Sacoor Loyalty Program card is a card-free program. As a member you can identify yourself in any of our participating stores or by presenting your phone number and personal identification card (with a valid picture) to collect Points and redeem your benefits. Some examples of this include your personal ID card, passport or driver’s license.
How does the Sacoor Club work?
The Sacoor Loyalty Program allows you to win Points with every purchase you make in all our participating stores. The more Points you earn, the more benefits you can enjoy.
The Points in the Sacoor Loyalty Program program, are valued in the following way:
• Tier Points are collected when you purchase from Sacoor Brothers and help you reach the next tier of membership to enter a wider world of benefits.
How do I earn Points?
Earning Points quickly is naturally one of the things our Customers really care about. Every purchase at Sacoor Brothers provides you with Points, even special offers.
How do I access my account?
An easy-to-use, personalized My Account greets every Sacoor Loyalty Program
member after log in. It is straightforward to navigate and lets you see your total Points, recent online transactions and other useful information at a glance. Key alerts keep you up to date and it even shows you special offers related to your tier.
02. EARNING POINTS
How can I earn Points?
Every time you shop with Sacoor Brothers you earn Tier Points. They cannot be spent and are only used to build up your tier status from Silver to Gold and Platinum.
Your Tier Points are calculated using your ticket value only, net of all deductions and discounts.
Silver
100 - 999
Gold
1000 - 2999
Platinum
≥ 3000
How many Tier Points do Sacoor Loyalty Program members earn?
Sacoor Loyalty Program members win a number of Tier Points equal to the value of the sale ticket, net of all deductions and discounts. This means that if your total sale ticket indicates 100.00 monetary units you will win 100 Tier Points.
When will Points be credited to my account?
Tier Points are credited to your account immediately after you have made a purchase.
Can I decide what Sacoor Loyalty Program account I want to earn Points in?
No. Your Sacoor Loyalty Program membership is personal and you must identify yourself at our stores to gain Points on your purchases. This is our procedure to guarantee that your account is protected and that you are safely entitled to your membership benefits.
Do I earn Points whatever the garment type?
Yes you do. We offer Points on all fares, which applies to Tier Points.
03. MEMBERSHIP TIERS
What are membership tiers?
The Sacoor Loyalty Program has three membership tiers. They are Silver, Gold and Platinum. Each new Tier brings you inviting benefits that get even better as you move up tiers, so you can look forward to advantages such as free home delivery.
Once you are a member you can start collecting Tier Points from your purchases at Sacoor Brothers. As you accumulate Tier Points you will be able to achieve Gold or Platinum membership status.
How many Tier Points do I earn from a purchase?
The amount of Tier Points you earn from a purchase matches the amount of the sale ticket that you pay.
How long are my Tier Points valid for?
Your Tier Points are valid up to 12 months from the date your earning activity is completed. Your Tier Points will be removed from your account at the end of the month, one year from when they were earned.
For example, if you earned Tier Points in June 2018, these Tier Points will expire on 30th June 2019.
How long is my Tier Status valid for?
Your Silver, Gold or Platinum Tier status is valid for a maximum of 12 months from the date you are granted such status up to your annual Tier Review Date. However, if at any point during such period you have accumulated enough Tier Points to qualify for a Tier upgrade, you will be upgraded before then.
When does my annual Tier Review Date take place?
Your Tier Review Date takes place on the last day of the month, 12 months after you have been granted your Tier status.
How long do I keep my Tier benefits for?
Your Tier Review Date takes place on the last day of the month, 12 months after you have been granted your Tier status. Points accumulated are valid for a period of one year. Card is renewed every year, and the status is according to total of points each year.
What are the benefits of each of the different membership tiers?
There are lots of things to look forward to in every tier, from discounts to our Suit Care benefit, and more bonus Tier Points from your purchases.
• Silver Sacoor Club members are entitled to:
• Gold Sacoor Club members are entitled to:
• Platinum Sacoor Club members are entitled:
Which Sacoor Loyalty Program members are eligible for the program benefits?
Eligible Sacoor Club members must have reached the age of majority in the country where they enroll for the Sacoor Club.
What is the “Sacoor Loyalty Program discount” benefit and how do I use it?
If you are a Silver, Gold or Platinum member, you are entitled to use a corresponding discount:
• Silver Sacoor Loyalty Program member: 5% discount
• Gold Sacoor Loyalty Program member: 10% discount
• Platinum Sacoor Club member: 20% discount
Is my “Sacoor Loyalty Program discount” benefit combinable with other promotions or discounts?
Your Sacoor Loyalty Program discount is not combinable with existing offers,
promotions or discounts.
What is the “Home delivery” benefit and how do I use it?
Home Delivery allows Gold and Platinum Sacoor Loyalty Program members to have their tailored garments delivered to their house or hotel within a 50 km range from the store they were bought (terms and conditions apply also for online store). This benefit may only available in certain locations.
What is the “Suit care” benefit and how do I use it?
Suit Care allows Gold and Platinum Club members to bring their suits to any of our Sacoor Brothers store and we will save them for you while you are travelling. We will keep them for you for a period of up to 6 months. This benefit may only available in certain locations.
04. DETAILS
May I include my family and friends in my Sacoor Loyalty Program account?
The Sacoor Loyalty Program account is personal. Your family and friends will have to sign up for a new account if they wish to be part of the Sacoor Club.
How can I change my personal information or details on my Sacoor Loyalty Program account?
If you need to change your name, birth date, residency or any other information you may do so by logging in to your Sacoor Club account.
Is it possible to change the base ‘Country’ where my Points are valued?
No. You need to make a new registration at sacoorbrothers.com.
Can I have two or more Sacoor Loyalty Program accounts?
No. You can only have one Sacoor Loyalty Program account at a time.
Can my account be accessed outside Europe by Sacoor Brothers Stores?
No. To protect your data, only the European stores will have access to your account.